About our Service Desk Button
The "Help" button runs a package of scripts that looks at the following:
Currently Logged in User Account
Computer name and hardware identifiers
Screenshots of your current screen and the last 30 actions you took
Network and WI-FI connection information and diagnostics
Hardware Status
Running Processes
Recent Event Viewer Logs
Recent Website History
Our goal is to maintain your privacy and to just gather the key things that will help our Service Desk help you best. No information is sent to us until you submit your Problem Details.